TRAINING
Engaged employees inspire their customers and create unforgettable moments. To ensure that this happens and that your employees' attitude stays that way in the long term, Inspiring Leaders supports you in developing your team members.
My understanding of training is to impart knowledge, skills and tools that lead to increased activity and motivation among your employees. Self-confident and efficient employees create exceptional experiences for your customers.
Enthusiastic employees - happy customers - a healthy company. Together we create a win-win-win situation.
You are a manager, in a leading or similarly responsible position and want to develop yourself or your team in a goal-oriented way. You work in the service industry and/or in an international, intercultural environment and would like to develop your team or your employees. I will accompany you with pleasure, empathy and professional competence.
You WAnt to...
→ develop as a leader: lead situationally, coach your team in a solution-focused way, manage time efficiently, set binding goals
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live a positive feedback and conflict culture
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communicate clearly, professionally and purposefully
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Anchor the idea of service within your team
→ Establish intercultural competencies in dealing with colleagues and customers
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Create an inclusive environment and corporate culture
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Increase customer satisfaction
Your added value through TRAINING
In times of the "war for talent", you retain exceptional employees by continuously promoting their personal and professional competencies. This way, the know-how stays in your company and contributes to your success!
My work methods and ethics
In close coordination with your HR department as well as the management team, I orient myself to your mission, your company’ purpose and your objectives. Based on this, I create a training course that is tailored to the needs, requirements and everyday situations of your employees in terms of language, scope and methods.
My mission: Immediate integration of what has been learned into the daily work routine. In order to motivate the participants and to achieve sustainable transfer effectiveness, I rely on experiencial learning. In playful exercises, the team recognizes how they act together. Reflecting on our behavior in everyday work is thus made visible in a simple way, leading to higher productivity and a positive attitude towards other team members.
